My Preliminary Review of the TheFriendMail Service

Assalamu alaikum/greetings… This is a preliminary review of TheFriendMail, which is an application/site that let’s you interact with various Facebook functions via email. For example, you can get your notifications, news feed, etc., via email, and you can like, comment, share, etc. You can also use your email to post on people’s wall, send status updates, etc.

I actually like this set up, because I don’t have to keep going back to Facebook to see if I’ve got any new notifications or if there’s anything new in my news feed, however, I have had a few issues that I wanted to touch on. Namely that for some email providers, if “sender verification” is turned on in the TheFriendMail settings, then they won’t cross over to your Facebook page. This actually was a problem with my SAMNet email, and it was also a problem when I was liking, commenting, sharing, etc., but in the latter case, I think it has more to do with the email address format when you like, comment, share, etc., than anything else. I found this out when I went to comment on my status, and when I tried to send via my Gmail account, I got an error that the “to” address wasn’t a valid address, seemingly because TheFriendMail put some code in the “to” field, like “write your status in the email below” or “edit the email as necessary and send”, etc., that Gmail, and I suspect SAMNet as well, just didn’t recognize as an email address. The way I got around this was by editing that code out, and leaving the standard “whatever@thefriendmail.com” stuff in, and when I did that, my comment posted just fine.

The problem is, with Windows Live Mail, it doesn’t seem that I can edit the “to” field to take out that code.

So there seems to be an issue with TheFriendMail’s emailing format, to the point that many email programs/providers are not recognizing their “to” addresses as valid. And I didn’t realize this until I tried to use Gmail’s web interface to comment on a status. It was only then that I realized that the email format might be a problem. Because I wasn’t getting any errors either in SAMNet or in my Windows Live program, to tell me that the emails weren’t going through. I mean, they were in my sent items folder and everything.

So I’ve wasted my whole day, liking, commenting, sharing, etc., with hardly anything to show for it, and then spending the rest of the time trying to figure out what the problem is. Quite frustrating really. I understand that this is a beta, and I’m hoping that this review is seen by at least someone who can try to correct this situation.

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About Ginny

A blind Muslim woman currently living in Florida, just trying to make sense of the world around me! !
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One Response to My Preliminary Review of the TheFriendMail Service

  1. Anil says:

    Hi Ginny-
    Thanks so much for trying TheFriendMail and posting your thoughts. This is Anil – the developer behind the service. I’m sorry to hear that you are having trouble with the links in the email. I can assure you that the address populated in the “to” field is valid. I’m actually an avid Gmail user and we’ve tested extensively with Gmail, Hotmail, Yahoo Mail, BlackBerry, iPhone, Android, and Outlook. I’ve also been running the tweetymail service (for Twitter) for the past two years and it uses the exact same format of links.

    In your case, it sounds like there might be an issue with how your specific email program is handling the link clicks. Which email program are you using to view the emails? If you use the web version of Gmail, for example, clicking on a “like” link should open another browser window in Gmail ready for you to send email.

    If you would like, you can send me an email at support@thefriendmail.com and we can try to figure out this issue. Please include the details of which email program you are using and what the contents of the email are when you click on a link.

    Thanks!

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